An issue of Do Not Disturb app by Telecom Regulatory Authority of India (TRAI) between Apple and TRAI has been on a constant rise for the past few months. This issue is now gone to a serious level, with TRAI looking to withdraw iPhone’s licence from the country, if the revised rules and regulations are to be considered, which says, “Every Access Provider shall enure, within six months’ time, that all smartphone devices registered on its network support the permissions required for the functioning of such apps as prescribed in the regulations 6(2)(e) and regulations 23(2)(d).”
“Provided that where such devices do not permit functioning of such apps as prescribed in regulations, access providers shall, on the order or directions of the authority, derecognize such devices from their telecom networks.”
The app in question here is the DND 2.0 app prescribe TRAI for all smartphone platform in India. The telecom authority wants to have consumers have an option to filter and block all marketing as well as promotional calls. The app has been reported to require access to various parameters and information of the device, i.e. it detects calls or messages and helps TRAI collect data on who is sending them and for what purpose.
While Google complied with TRAI’s directive by allowing the app on the Google Play Store, referring to the app’s requirement for access to the device information as a breach of user’s data privacy. While TRAI has been pursuing Apple to get the app on the App Store, Apple has stuck on its promise of safeguarding the user’s data, no matter what happens.
Under the new regulations, of Apple doesn’t comply with TRAI’s requirements within six months, then its complete range of iPhones will be banned in the country, i.e. all the carriers within the country will be asked to withdraw support of their services from the iPhone. This could lead to Apple losing out entirely on the smartphone front from the rivals. Additionally, it would cripple millions owning and depending solely on an iPhone as their daily driver.
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Conclusion of this article is that, if Apple wants to keep their iPhone stores open in India then it will need to make an arrangement in which the both the Government’s and the consumer’s interests stay protected.